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MustLove.co.,Ltd. Privacy Notice
Controllers of Personal Information
Any personal information provided or to be gathered by MustLoveJapan.com is controlled primarily by MustLove.co.,Ltd.
What Personal Information About Customers Does MustLove.co.,Ltd. Gather and for What Purpose are the Information Used?
The information we learn from customers helps us personalize and continually improve your shopping experience at MustLove.co.,Ltd.. and provide customers with opportunities for services such as stores, platforms and search engines that MustLove.co.,Ltd., offers via internet. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, respond to your requests, update our records and generally maintain your accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to you. We also use this information to improve our store and platform, to enable you to enjoy more variety of services provided via internet (such as search engine services), prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.
Here are the types of information we gather.
• Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
• Automatic Information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses MustLove.co.,Ltd. or advertisements and other content served by or on behalf of MustLove.co.,Ltd. on other Web sites.
• E-mail Communications: To help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from MustLove.co.,Ltd. if your computer supports such capabilities. We also compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please send us the notice at email@example.com
• Information from Other Sources: We might receive information about you from other sources and add it to our account information.
Does MustLove.co.,Ltd. Share the Information It Receives?
Information about our customers is an important part of our business, and we are not in the business of selling it to others.
What About Third-Party Advertisers and Links to Other Websites?
Our site includes third-party advertising and links to other websites. We do not provide any personally identifiable customer information to these advertisers or third-party websites.
ESTABLISHMENT OF CONTRACT
If you order a product through MustLoveJapan.com this site will send you an “order confirmation” e-mail to you indicating order receipt confirmation and the details of the order. Your order is an offer to purchase the product. For all products sold by MustLoveJapan.com regardless of the payment method and shipping option you choose, your offer to purchase the product is accepted and a contract is established when this site sends you a “shipment confirmation” e-mail. For products sold by sellers other than MustLoveJapan.co.jp, a contract is established at the later of the time that your credit card is charged or the time that this site sends you a “shipment confirmation” e-mail. If you have ordered multiple products in one order and MustLoveJapan.com sent you a “shipment confirmation” e-mail with respect to only a part of such order, then a contract will not be established concerning the other products until the “shipment confirmation” e-mail for those products is sent separately.
RETURN AND REFUND
The department in charge will start the refund procedure in order once we receive the returned item from you. Depending on the status of returns process at the Return Center, it may take from 7 to 30 business days for the refund process to be completed after you have returned the item. We will notify you by e-mail once the procedure is completed. In case of payment by credit card, it may take more time depending on the arrangement of the credit card company. No interest will accrue with respect to amounts to be refunded by MustLove.co.,Ltd. Returning is only available for returnable produces. Returnable items are posted its those produces.
TRANSFER OF TITLE
Title for all items purchased from MustLoveJapan.com pass to you upon our delivery to the carrier regardless of the payment method and shipping option you choose.
MustLove.co.,Ltd. attempts to be as accurate as possible. However, MustLove.co.,Ltd. does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product sold by MustLove.co.,Ltd. is not as described, please return it in unused condition. We will refund the price as your sole remedy for the inaccuracy.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY
THIS SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE ARE PROVIDED BY MUSTLOVEJAPAN.COM ON AN “AS IS” AND “AS AVAILABLE” BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. MUSTLOVEJAPAN.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, MUSTLOVEJAPAN.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. MUSTLOVE.CO.,LTD DOES NOT WARRANT THAT THIS SITE; INFORMATION, CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE), OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THIS SITE; THEIR SERVERS, OR E-MAIL SENT FROM MUSTLOVE.CO.,LTD ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. MUSTLOVEJAPAN.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. IF A PRODUCT SOLD TO YOU BY MUSTLOVE.CO.,LTD CAUSES YOU TO SUFFER PHYSICAL OR MATERIAL LOSS, AND SUCH LOSS IS ATTRIBUTABLE TO MUSTLOVE.CO.,LTD’S NEGLIGENCE, MUSTLOVE.CO.,LTD’S LIABILITY SHALL BE LIMITED TO AN AMOUNT EQUAL TO THE PURCHASE PRICE OF THE PRODUCT.
LAWS IN CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
By visiting MustLove.com, you agree that the laws of Japan, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and MustLoveJapan.com.
The Tokyo District Court shall be the designated venue for any dispute relating in any way to your visit to MustLoveJapan.com or to products or services you purchase through MustLoveJapan.com.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as our pricing policy, posted on this site. These policies also govern your visit to MustLoveJapan.com. MustLoveJapan.com reserves the right to make changes to our site, policies and these Conditions of Use at any time. If any part of these Conditions of Use shall be deemed invalid, void or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
CONTACT IN JAPAN
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